Page 492 - White Papers - information risk management

Sponsored by IBM

Information Lifecycle Governance Requirements Kit

Understanding the organization's maturity level as defined in the CGOC Information Economics Process Assessment Kit is a major step forward in the journey toward achieving real information economic balance. The next is defining the requirements for a robust information lifecycle governance (ILG) solution and any...

Sponsored by IBM

Disposing of Digital Debris: Information Governance Strategy and Practice in Action

No one intentionally creates digital debris. We document as we collaborate; we create files, backups, databases, and applications; and we store photos, music, digital training programs, logs, and reports. We create that content at that moment imbue it with value and purpose. However, as circumstances evolve,...

Sponsored by IBM

Intelligent Imaging for the Real Time World

Banking is undergoing a massive shift that began with the automated teller machine, continued with online banking, and is now accelerating with the advent of mobile computing. It wasn't that long ago that banking customers were limited to the branch on Main Street. Teller services were confined to the 10 a.m. to 3...

Sponsored by IBM

Advanced Case Management for Financial Services: New Tools for Managing Business Content

Financial services firms are facing a new set of challenges and risks. In an increasingly global, mobile and connected world, customers can come from anywhere and they can leave in a heartbeat. But they are also interested in consolidating their banking wherever possible, and they expect the companies with whom they...

Sponsored by IBM

Customer Service: Exploit the Value of Content to Drive Service Quality and Customer Satisfaction

Every interaction is an opportunity to foster customer loyalty. A satisfying experience can be remembered for years and rewarded with repeat business, positive reviews to friends and on social media, and even brand evangelism. A negative experience, however, can ruin a relationship and damage brand reputation. ...

Sponsored by IBM

The Digital Front Office: Enabling Customer Self Service with Enterprise Content Management

Ask your average customer how much snail mail he wants to receive from the companies with whom he does business, and the answer will likely be "zero." This is especially true for people under 30, although the evidence suggests that even older clients are moving away from their preference for paper-based documents and...

Sponsored by IBM

Content Enabling the Mobile Workforce

In today's global economy, access to information anytime from anywhere is essential to maintain high levels of customer service and a competitive edge. Whether it is case management, insurance claims, or internal review processes, mobile devices are in use by employees in the field and are here to stay in business. ...

Sponsored by IBM

Could Your Content Be Working Harder and Smarter?

Information is exponentially more valuable when it is easy to access, consume and share, which is why getting the most from your enterprise content requires more than just effective management. You also need to provide your employees with a superior user experience. That's particularly true given recent trends toward...

Sponsored by Good Technology

BYOD Policy Consideration: Security, Privacy, Acceptable Use and Expense

As more and more of your employees begin using their own iOS and Android devices for work purposes, you have a tremendous opportunity. Launching a BYOD program can help you reduce mobile expenses, drive employee satisfaction, and increase the productivity of your workforce. This report will help you build a reliable...

Sponsored by Good Technology

5 Critical Steps to Securely Manage Mobile Apps and Devices

Mobile adoption at work is mainstream. From the casual user who wants to check business email on their mobile phone, to the field technician who is carrying a mobile tablet to the customer site, the use cases addressed by mobile technologies are wide ranging. IDC predicts that 1 billion devices are coming to the work...

Sponsored by Good Technology

Mobile App Security Using Containerization

Containerization enables enterprises to protect corporate data on users' personal or corporate-owned devices without impeding user experience and privacy or applying overly intrusive security restriction. Download this containerization primer, "Mobile App Security Using Containerization", to understand the top 10...

Sponsored by Good Technology

Secure Mobility: Critical Container Requirements

Ensure Are you sure your mobile users, devices and apps aren't providing unintentional access to critical corporate information: content, credentials and configurations? Whether your users are accessing corporate data locally on a device or through a cloud service, the right containerization solution prevents the 3...

Sponsored by IBM

IDC Product Flash: IBM Releases Threat-Aware and Identity Life-Cycle Management for Mobile, Cloud, and Enterprise

This Flash looks at IBM's recent announcement of threat-aware identity and access management (IAM), with a focus on "enabling identity as the new security perimeter." This announcement embraces the concept of identity life-cycle management, with user self-care, enrollment, provisioning, recertification, and...

Sponsored by IBM

Worldwide Federated Identity Management and Single Sign-On

This IDC study assesses 13 different vendors offering products and services in the federated identity management (FIM) single sign-on (SSO) market. This market falls within the overall worldwide identity and access management (IAM) market as defined in IDC's Software Taxonomy, 2013 (IDC #241527, June 2013). Vendor...

Sponsored by IBM

Manage Identities and Access for Continuous Compliance and Reduced Risk

As organizations strive to securely deliver high-quality, high-availability services to users around the world, they grapple with ever-changing user populations, access points and applications that are increasingly dynamic, distributed and mobile. While the traditional forms of server, network and data security are...