Mobile App Friction Report | Device Change Friction Index

Mobile App Friction Report | Device Change Friction Index

Changing smartphone devices is a regular, routine activity. But when it comes to authenticating the newly acquired device with the user’s apps, it may not be such a trivial task for the new smartphone owner.

This edition of the Incognia Mobile App Friction Report contains data and analysis of the friction for changing devices and authenticating on twenty-one leading financial services apps.

  • Learn which apps provide the lowest friction for changing devices.
  • Compare the friction for changing devices on the top banking and investment apps.
  • Learn authentication methods used by the top financial apps when changing devices.



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