The Impact of the Economy on Consumers' Financial Behaviors and Perspectives
Despite the challenges imposed on consumers and financial institutions by the troubled economy, there are steps that banks, credit unions and other financial institutions can take to remain competitive and build better relationships with their customers - leading to continued loyalty, usage of more products and increased customer referrals.
In this white paper, find out:
- How in particular the economy has affected consumer behaviors
- What consumers expect from financial institutions more than ever
- Ways to stay competitive despite economic challenges