Interest in artificial intelligence and machine learning is soaring, but confusion and hype can mask the real benefits of these technologies. Agencies need to identify use cases that will produce value for them.
Read Harvard Business Review Analytic Services' recent brief on AI & ML, Driving Tangible Value, to gain insight into:
- How organizations are reaping the rewards from AI & ML
- How smart technology has improved citizen service, product innovation and internal IT operations
- How many organizations are moving forward with AI & ML