As organizations face constraints on increasing headcount, many turn to outsourcing and specialized managed security services (MSS) and managed detection and response (MDR) services to bridge the gap. In a recent survey conducted by ISMG, 426 senior cybersecurity professionals shared insights into the sector's awareness, usage, value perceptions, and preferences, with a specific focus on MSS, particularly MDR.
This survey delves into key aspects, including:
- The sought-after benefits by organizations employing MSS/MDR
- Actual success rates and satisfaction levels with these services
- Identification of significant security gaps/pain points and proposed solutions