Access Management , Fraud Management & Cybercrime , Governance & Risk Management

Leveraging CIAM to Fight Fraud

Nuance Communications' Simon Marchand Offers Strategic Insights
Simon Marchand, chief fraud prevention officer at Nuance Communications

Data collected through customer identity and access management can play an important role in fraud investigations, says Simon Marchand, chief fraud prevention officer at Nuance Communications.

See Also: Identity-Based Cyberattacks in the Age of AI Proliferation

"When you have a continuous authentication process built across multiple sessions, you can much faster determine whether there is fraud or not," he says.

In this video interview with Information Security Media Group, Marchand also discusses:

  • The biggest challenges companies face in protecting consumer data;
  • How fraud-fighting practitioners are leveraging CIAM to reduce fraud;
  • Important considerations for CIAM implementation.

Marchand is the chief fraud prevention officer of the security and biometrics business unit within Nuance Communications’ enterprise division. He has expertise in fraud prevention, detection, security and authentication in both the banking and telecom industries.

About the Author

Suparna Goswami

Suparna Goswami

Associate Editor, ISMG

Goswami has more than 10 years of experience in the field of journalism. She has covered a variety of beats including global macro economy, fintech, startups and other business trends. Before joining ISMG, she contributed for Forbes Asia, where she wrote about the Indian startup ecosystem. She has also worked with UK-based International Finance Magazine and leading Indian newspapers, such as DNA and Times of India.

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