Finance & Banking , Fraud Management & Cybercrime , Fraud Risk Management

Analyzing the 2021 Faces of Fraud Survey

Appgate's Bryan Jardine on Enabling Digital Trust in a Connected Fraud Landscape
Bryan Jardine, Director, Product Management, Appgate

On one hand, 60% of survey respondents rate their institutions as "above average" or "superior" when it comes to mitigating fraud. Yet, 55% say their customers and partners lack sufficient awareness to protect themselves from fraud. Appgate's Bryan Jardine analyzes the Faces of Fraud survey results.

Further, 50% say fraudsters have too much valid customer information at their fingertips that they too easily get around our controls to prevent account takeover and origination.

In this exclusive video interview with Information Security Media Group, Jardine discusses:

  • The evolution of fraud trends;
  • Impact of COVID-19 on fraud schemes;
  • How organizations can balance fraud controls with preserving the customer experience.

Jardine is Director of Product Management at survey sponsor Appgate.

About the Author

Tom Field

Tom Field

Senior Vice President, Editorial, ISMG

Field is responsible for all of ISMG's 28 global media properties and its team of journalists. He also helped to develop and lead ISMG's award-winning summit series that has brought together security practitioners and industry influencers from around the world, as well as ISMG's series of exclusive executive roundtables.

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