In an interview about evolving insurance fraud trends and solutions, Brian Banigan, IBM Global Marketing Leader, Insurance, discusses:
- Today's top fraud threats;
- What's wrong with many traditional counter-fraud solutions;
- How IBM is helping customers improve fraud detection, investigation and resolution.
A key component of the counter fraud solution, IBM case management software empowers investigative units to build strong cases against fraudulent claims by making available both structured and unstructured information from multiple sources and integrating state-of-the-art investigative and forensic capabilities for fast, effective decisions.